KELLEY PIANO SERVICE

SERVICES

Tuning
Repair
Regulation
Inspections and appraisals

Humidity Control Systems

Rebuilding
Refinishing
Harpsichord Service
Appraisals


For information about moving, see the FAQ page.
    I am always willing to explain to customers what I am doing to their pianos.  You are welcome to watch me at work and to ask questions.

    I am very qualified to do piano work.  Please go to www.ptg.org to learn more about the qualifications of a Registered Piano Technician.


"I have been impressed with the musicality and stability of Loren's tunings. He is very reliable and trustworthy, and it is my pleasure to recommend him."

    
Ben Klinger, Manager, Classic Pianos - Bellevue



FEES

Tuning                                                    $115 Tacoma area

      $130 most other areas   (please call for the fee in your location)

Pitch Raise                                             $45

Second piano, same location                 $75

Inspection                                               $95
Regulation                                              $50/hour

Repairs                                                   $60/ hour (includes tax)
Humidity Control System                        $195 Verticals

                                                                $235 Most Grands

Appraisal                                                 $170


Please read the rest of this section for a description of these services and things you can do to prepare for my visit that will make it go smoothly.


The above rates apply to the Tacoma metropolitan area, which includes Lakewood, Spanaway, Puyallup, Sumner, Federal Way, and Gig Harbor.  "Other areas" applies to some parts of Pierce county, and most of King, Kitsap, Thurston and Mason counties.  Please call for a quote.


     Occasionally, parts may break during tuning.  Among the most common are strings and hammer shanks.  This is not related to the process of tuning, and there is an additional fee for the repair, usually $35 for hammer shanks and $25-35 for strings; replacing bass strings is $100+. 


When customers have family members or friends nearby who also need service, I am willing to tune additional pianos for a reduced fee.



“As a piano teacher and church pianist, I am always anxious to make sure that my instruments are in good working order and well-maintained. Loren Kelley is the professional I call upon when it is time for regular maintenance or repair. When my church’s piano had trouble with the action, Loren came in and spent several hours adjusting the hammers, making sure to match our requests exactly. The vintage 1920’s piano came to life and has been a blessing ever since.  He goes above and beyond for his clients his rates are both fair and competitive. I recommend Loren to all of my students, and many of them have equally glowing reports after their experience. Whether you have a new instrument or an instrument in need of a little TLC, Loren is the man for the job!


Sincerely,


Sharon Cattich

Piano and Vocal Instructor
Cattich Music Instruction
www.cattich.com


TIPS FOR SERVICE VISITS

Scheduling:   It normally takes me about an hour and a half to tune a piano.  If I am raising the pitch first, it can take two hours.  Please note that these are approximate times.  All pianos are different, and I would much rather do the best job I can instead of hurrying through.  Unexpected repairs can also add time to a visit.  Please allow +/- half an hour for my arrival due to traffic and other factors.
     Noise:  When I come to tune your piano, please keep in mind that I must listen very closely to what I am doing.  I don't need silence, but a reasonably quiet environment.  Please avoid activities such as vacuuming, washing dishes and others that produce similar sound levels in rooms adjacent to the piano.
     Access:  When I service a piano, I always need to open it.  Please remove photos, books, and other items from the top of the piano before I arrive.  The piano does not normally need to be moved.
    

Tuning means adjusting the tension of the strings to put them at the proper pitch.  The notes in an out-of-tune piano waver in an unpleasant way.  When it is in tune, a piano has pure, pleasant-sounding unisons (single notes) and octaves.
     When a piano is noticeably out of tune, tuning will definitely make it sound better, but it does not address everything.  The condition of the hammers and strings determines the tone quality.  If the tone of a piano is dull or too bright, shaping the hammers and voicing them can improve things.  If there are clicks, squeaks, buzzes, or other unwanted sounds, additional repairs are needed.

A pitch raise is a first rough tuning, which is necessary when a piano has not been tuned for a long time and the pitch of the strings is well below the standard pitch.  Sometimes, due to high humidity, the pitch must be lowered instead if the overall pitch of the piano is important; this can require a similar preliminary tuning.

Regulation means adjusting the motion of the keys and action parts to give the pianist optimal control of dynamics, repetition, and other aspects of performance.  It affects what is commonly called the piano's "touch."

An inspection is especially important when you are considering buying a used piano.  I inspect the piano and highlight potential problems or indications of a quality instrument, and discuss your musical needs.  Or you might own a piano already and are wondering whether it is worth having extensive repairs done on it as opposed to purchasing a new piano. 


An appraisal starts with an inspection as above.  I then provide a letter describing the condition of the piano and an approximate value.  The value is based on my judgment and does not assure that the piano will be sold for a particular price.  The selling price can vary significantly due to how long the seller can keep the piano on the market, the preferences of local buyers, and so on.  An appraisal can be shown to potential buyers if the piano is for sale, or it can be used for insurance purposes.  An appraisal makes sense for a valuable, high-quality piano, almost always a grand. 


Rebuilding means doing major repairs and replacement of parts.  For the action, this would include replacing hammers, and felts such as key bushings that allow the smooth, quiet operation of the moving parts.  For the structural components of the piano, this would include replacing the pinblock, the tuning pins and strings, repairing the bridges, and filing cracks in the soundboard, and sometimes installing a new soundboard.  Rebuilding usually involves refinishing too.


An Appraisal involves a thorough inspection and a formal letter describing the condition of the piano and its approximate value.  This is appropriate for when selling a fine grand piano or declaring a piano's value for insurance purposes.  For other pianos, a simple inspection is generally more appropriate.


Purchasing a Piano:  I enjoy helping people find the right piano for their needs.  For no fee, you are welcome to call me with questions or to ask during a service visit.  I am familiar with local stores and can give advice about looking for a piano through a private sale.


Moving  Piano moving requires special equipment and trained workers.  It should not be left to general movers.  I can recommend several movers for the local area, the larger Puget Sound area, and nationwide. 





Regulating a grand action